Terms of Service

1. Who you are contracting with

cortex is provided by Parallel LLC ("we", "us"). By accessing or using cortex, you ("user") agree to these Terms of Service. If you do not agree, do not use the service.

2. The service

cortex provides a software platform for connecting code repositories and project tools to assist engineering teams. Specific features may evolve over time. We do not guarantee that the service will be uninterrupted, error-free, or fit for any particular purpose.

3. Acceptable use

You must not misuse the service. In particular, you must not:

• use cortex for any unlawful, fraudulent, or harmful purpose;
• send spam, malware, or otherwise interfere with the security or integrity of the service;
• infringe intellectual property or privacy rights of others;
• probe, scan, scrape, or attempt to bypass technical limits or access controls.

4. Accounts

You must provide accurate information, keep it up to date, and protect your account credentials. You are responsible for activity under your account. If signing up on behalf of an organization, you confirm you have authority to bind it.

5. Intellectual property

We retain all right, title, and interest in cortex, including its software, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use cortex within your selected plan. You may not reverse engineer, resell, or redistribute the service. You retain ownership of content you submit; you grant us a limited license to host and process that content solely to provide the service.

6. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation, and refund mechanics are governed by the Paddle Buyer Terms and our Refund Policy.

7. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations. You may stop using the service at any time by cancelling your subscription. On termination, your right to use cortex ends; we may delete your data after a reasonable export window.

8. Disclaimers and liability

To the fullest extent permitted by law, cortex is provided "as is" without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our aggregate liability for any claim arising out of these terms is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or special damages including loss of profits, data, or goodwill. Nothing in these terms excludes liability that cannot be excluded under applicable law.

9. Indemnity

You agree to indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

10. Changes

We may update these terms from time to time. Material changes will be communicated via the service or email; continued use after changes constitutes acceptance.

11. Governing law

These terms are governed by the laws of the jurisdiction in which Parallel LLC is established, without regard to conflict of laws principles.